Refund policy

At JUST BEAUTY WORLD customer satisfaction is our priority. Our wigs are final sale and can only be exchanged if it is in the same conditions as it was when you purchased it. Here at JUST BEAUTY WORLD we have a 15-day return policy, which means you have 15 days after receiving your item to request a return or exchange.

To be eligible for a return, your item must be in the same condition that you received it, Product must be unworn or unused, with tags, and in its original packaging. Thank you for understanding our return policy. 

To start a return, you can contact us at justbeautyworld@yahoo.com. Please note that returns will need to be sent to the following address: [225 MacDade blvd Collingdale] pa 19023. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at justbeautyworld@yahoo.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at justbeautyworld@yahoo.com.